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Privacy Policy

Last updated: June 2026

Introduction

AMAI Auto Care ("we", "us", or "our") operates the AMAI Auto Care website to provide information about our doorstep car maintenance services and to accept service booking requests.

This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you when you use our website.

Information We Collect

When you submit a booking request through our website, we collect the information you provide, including:

  • Name and mobile number
  • Service address details, including street or area, optional landmark, city, state, and pincode
  • Vehicle details such as brand, type, model or name, and year
  • Selected services and any optional message you include

Information Collected Automatically

Our website does not use advertising analytics or marketing cookies at this time.

If you change the site appearance using the theme toggle, your preference may be stored locally in your browser so the site can remember your light or dark mode selection.

Standard server and hosting logs may record technical information such as browser type, device type, and the pages you visit. This information is used for security and basic site operation.

How We Use Your Information

  • To receive, review, and respond to your service booking request
  • To contact you by phone or WhatsApp to confirm appointments and service details
  • To schedule doorstep vehicle inspection, maintenance, or emergency support
  • To deliver the services you request and maintain related service records
  • To improve our customer support and service operations

Sharing With Third Parties

We do not sell your personal information.

We may share booking information with trusted service providers only as needed to operate our business, including:

  • Our lead and customer management systems used to process booking submissions submitted through our website
  • WhatsApp, if you choose to continue a booking request through WhatsApp when website submission is unavailable or as a fallback communication channel
  • Communication and hosting providers that help us operate the website and respond to customer requests

Data Retention

We retain booking and service-related information for as long as reasonably necessary to fulfill the purposes described in this policy, including appointment scheduling, service delivery, customer support, and record keeping.

You may request deletion of your personal information by contacting us using the details below, subject to any legal or operational requirements to retain certain records.

Data Security

We take reasonable steps to protect the information you submit, including transmitting booking requests through secure website connections and processing sensitive webhook credentials on our server rather than in the public website code.

No method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.

Your Choices and Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us.

If you do not want to submit information through the website, you may contact us directly by phone or email instead.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.

Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, contact AMAI Auto Care:

Phone: +91 75300 33220

Email: support@amaiautocare.com

Address: 6/390 Podramthottam, Avinashi Mettupalayam Main Road, Namblampalayam (P.O), Avinashi Taluka, Tiruppur - 641670

Business hours: Monday to Sunday, 9:00 AM - 8:00 PM