Terms & Conditions

Acceptance of Terms

By accessing or using the AMAI Auto Care website, submitting a booking request, or contacting us through the channels provided on the site, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website or submit a booking request through it.

About Our Services

AMAI Auto Care provides professional doorstep car maintenance and related vehicle support services at your home, office, or other agreed service location.

Our services may include, among others:

• 25-Point Service Checklist
• Engine Oil Service
• Battery Service or Testing
• Brake System Inspection Report
• A/C Cooling Performance Testing
• Emergency Breakdown Assistance

Service Area

We currently serve customers in Tiruppur, Avinashi, Karumathampatti, Palladam, and Annur and surrounding areas listed on our website.

Service availability may vary by location, time, technician availability, and road or access conditions. We reserve the right to decline or reschedule requests outside our service area or where safe access is not available.

Bookings and Appointments

Submitting the website booking form creates a service request, not a confirmed appointment.

Our team will contact you to confirm availability, service scope, and appointment timing. Emergency services are subject to technician availability and local conditions.

You agree to provide accurate contact, address, and vehicle information so we can respond to your request effectively.

Pricing and Payment

Prices displayed on the website are labour or service charges only unless otherwise stated. Spare parts, lubricants, engine oil, filters, batteries, AC gas, consumables, replacement components, and additional repair work will be charged separately based on vehicle make, model, and actual requirements.

The final service cost may depend on vehicle condition, parts required, additional work identified during inspection, and the services actually performed. A detailed estimate will be shared before any additional work is carried out.

Payment terms, invoices, and accepted payment methods will be communicated at the time of service completion unless otherwise agreed in advance.

Customer Responsibilities

• Provide safe and lawful access to the vehicle and service location
• Ensure the vehicle and surrounding area allow our technician to perform the requested work safely
• Disclose known issues, prior repairs, or special conditions that may affect service delivery
• Be available or arrange access for appointment confirmation and service completion

Inspection Reports

Where applicable, we may provide inspection findings or digital health reports based on the services performed.

These reports are provided for information and service documentation purposes. They do not constitute a warranty unless expressly stated in writing.

Service Limitations

We use reasonable professional care in delivering our services, but we do not guarantee that every issue can be identified, resolved on the first visit, or completed within a specific timeframe.

Response times for emergency requests may vary based on location, traffic, weather, and technician availability.

We are not responsible for pre-existing defects, hidden faults, or issues that could not reasonably be identified during the scope of service requested.

Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as early as possible by phone, email, or WhatsApp.

We may reschedule or cancel a visit due to safety concerns, weather, technician availability, incomplete access information, or other operational reasons.

Intellectual Property

All website content, branding, text, layout, and materials displayed on the AMAI Auto Care website are owned by or licensed to AMAI Auto Care unless otherwise stated.

You may not copy, reproduce, or republish website content for commercial use without our prior written permission.

Third-Party Services

Our website may link to or rely on third-party services such as WhatsApp, Google Maps, and booking or communication tools used to process service requests.

Those services are operated independently and are subject to their own terms and policies.

Limitation of Liability

To the fullest extent permitted by applicable law, AMAI Auto Care shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the website or our services.

Our total liability for any claim relating to a service request or website use shall be limited to the amount paid by you for the specific service giving rise to the claim, unless a higher liability is required by applicable law.

Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising out of or relating to these terms or our services shall be subject to the jurisdiction of the courts in Tiruppur, Tamil Nadu, unless applicable law requires otherwise.

Contact

For questions about these Terms & Conditions or our services, contact AMAI Auto Care:

Phone: +91 75300 33220

Email: support@amaiautocare.com

Address: 6/390 Podramthottam, Avinashi Mettupalayam Main Road, Namblampalayam (P.O), Avinashi Taluka, Tiruppur - 641670

Business hours: Monday to Sunday, 9:00 AM - 8:00 PM